eCommerce Budget 2019: Black Friday and Cyber Monday Performance

Holy Moly in 2017, online shoppers made Cyber Monday the biggest shopping day in United States history, with sales of $6.6 Billion, a 16.5% increase over last year. And, Amazon had 42% share of those sales.

Alibaba singles day sales are estimated at $25 Billion – that is almost 4 times the entire US Cyber Monday sales.

So, how did your eCommerce site perform on Black Friday and Cyber Monday last year?

Hopefully your site did not go down or under perform during the holiday.

Black Friday Week and Cyber Monday are once again staring us in the face. And as we continue into the holiday season we wanted to reach out and see how your eCommerce site fared in 2017 during those peak demands? Was it an online success or failure? Are you prepared for this holiday season?

Let’s be honest. With the day-to-day hustle of running your eCommerce business, it’s easy to forget approaching holidays. How many times has a holiday come, only for you to realize that you never prepared for it?

If you want to make 2018 and 2019 your best year yet as an online retailer, then you need to be prepared and plan ahead.

When Should You Begin Preparing?

Sooner is always better than later. If we look at last year in Google Trends, we can see that people actually started searching for “Christmas Gift Ideas” beginning in August – well in advance of Christmas, a good reminder why you should begin planning now.

Retailers have a major challenge facing them in how they prepare their digital estates. They must ensure their platforms are available, that they function properly, they must be reliable, and they must provide ease of access and navigation.

There is such a vast, complex network of related technologies, website, mobile apps, routers, databases, servers, and third-party service providers behind every consumer and online retailer interaction and can be a key barrier to a customer’s experience if not managed properly.

With this very thing in mind, Sterlite USA wants to help you ensure a positive outcome in 2019 for your eCommerce platform whether you are a large enterprise or a small or medium size company that is growing quickly:

For Small/medium size firms, you can trust our Apache Of Biz based suite,  Vast Commerce :

  • A single solution to manage your Offline, Online and Mobile stores
  • eCommerce, POS, Inventory, Warehousing, Supply Chain, and lots more
  • Fully customizable to your business needs – A managed solution with dedicated infrastructure
  • Integrates easily with 3rd Party service providers
  • Based on Open Source technologies to reduce Total Cost of Ownership – No Licensing Fees
  • PostGre SQL Database for rock solid stability
  • Enterprise level features and functionality in an affordable and scalable package

For more info about Vast Commerce

For enterprise level and current Oracle Commerce (Download our Oracle Commerce Quick Tips) users:

  • Oracle Commerce On Premise or Oracle Commerce Cloud
  • Compliant with Oracle Best Practices
  • No accelerators or code layers that disable out of the box functionality
  • No custom code that will take the implementation off the Oracle upgrade path
  • All custom code modules created are future‐proof and fully compatible with subsequent versions.
  • Empower Your Merchandisers/Marketers
  • Reduce the dependency on IT for merchandisers and marketers to do their job
  • No Proprietary Code Layers
  • If in the future another Solutions Integrator is selected, they can easily pick up where we left off
  • Training
  • Provide adequate business user and/or technical training of Commerce so that your teams can get the most out of your investment.

We are happy to do a 3-day assessment of your Oracle Commerce site or your current eCommerce environment and provide a high level roadmap at NO COST with NO OBLIGATION in order to determine the best fit for your short and long term goals.

Our Advisory Services include:

  • Creation or Validation of eCommerce Road Maps
  • Creation or Validation of Business Case Scenarios
  • Advisory Participation in Steering Committees
  • Objective Analysis of Existing Vendor and On-Going Advisory
  • Application Architecture Assessment and Design
  • Assessment and Evaluation of Resources and Team Maturity
  • Technology Adoption and Training
  • Assessments for System Optimization

black friday and cyber monday

We are trusted by several of the top eCommerce retailers running Oracle Commerce: Best Buy, AT&T, Sam’s Club, Sur La Table, Walgreens and more…

We offer Holiday Application Support Coverage. eCommerce 24 hours coverage!

Also using our Buckets of Time Program, you will save even more.

So, now that you know why it’s important to plan for the holidays, it’s time to get organized and prepare! For a review of your eCommerce site, get your ATG/Oracle E Commerce free no obligation phone consultation and free 3 day ASSESSMENT.