What do we do?
Want to know what we do exactly? Click on the video to the left for a brief explanation!
It Takes Two to Tango
Oracle Commerce is comprise of two major systems - ATG and Endeca. Choosing a partner with expertise in both is critical to your success, here's why:
- A balanced approach is key to maximizing performance and obtaining desired results
- ATG handles certain data and artifacts, and is also the transaction engine
- Endeca empowers your business teams to deliver an optimal user experience
Our 15+ years of experience spans both technologies, and precedes the Oracle acquisition of both ATG and Endeca. Our knowledge in both systems will ensure that your application is designed correctly, without bias.
Are you frustrated with all of the noise surrounding eCommerce, Social, Mobile, Omni-Channel, Commerce-Anywhere, etc., and you wish there was a trusted partner that knew more about how all of these topics integrate with your existing ATG platform? Or maybe you are just looking for a second opinion from an expert to help you confirm your decisions, or to validate the work being done or suggested by your existing solution integration partner.
Once you know what needs to be done, the next question that most organizations struggle with is – Who will help us get this done? Our experts can assist you with the implementation of your new strategic road map in a systematic, common-sense, best-practices and cost-effective approach. Our experience with over 200 projects has given us a wealth of knowledge - very few things will surprise us. Here are a few examples of projects we have recently completed:
- Brand new implementation of Commerce
- Upgrade from v2007 to v10.2
- Application Rescue from a failed implementation by another
inexperienced SI due to their lack of knowledge with Endeca
- Deployment of international site for large retailer in Brazil
Subscription Based Support
Sterlite provides expert-level application support services for all Oracle Commerce system needs. We maintain and enhance the reliability, stability, and redundancy of clients’ ATG systems through proactive administration by following the industry's best practices and implementing years of field-proven Oracle support experience. After we’ve completed your project and the environment is stable, our Subscription Support services can provide:
- 24/7 Monitoring and Maintenance
- Level 2 and 3 Support
- Emergency Escalation
- 2hr Response – Guaranteed, etc.