Our consultative process
Our success comes as a result of taking time to listen to our customers – our goal is never to be prescriptive; that’s why we take a consultative approach to ensuring we listen to your needs and deliver technology that meets your requirements.
This approach allows us to take our time listening and understanding your IT and development needs. Capturing your vision such that it can be translated into actionable items is were most other companies fail their customers.
Case Study
One of our major strengths is the vast array of clients we do business with and the many different business sectors they represent. In this particular case our client Blu Commercial Cleaning, a commercial cleaning, residential cleaning, mold mitigation, janitorial cleaning company in Chicago, Ill was looking to develop an in-house solution for better management and collaboration of a remote and dispersed work force.
As a growing company Blu found itself in need of better managing the day to day operations of a distributed workforce – some of their requirements were:
- Single pane of glass
- Centralized collaboration
- Ease of navigation
- Project management
Single pane of glass
A single “all-in-one” solution would allow Blu to consolidate the various off-the-shelf solutions pieced together like an un-matching puzzle in effort to maintain some level of day-to-day operations. The cost of managing 5,6,7 different platforms on a yearly basis was huge – additionally the cost of having to train the staff on each product was unnecessary overhead. Instead of learning to operate various platforms, Blu wanted a solution that allowed their staff to focus on what they do best – “giving the customer the best experience possible”.
Centralized Collaboration
With over 500 clients, the workforce at Blu is quite dispersed; creating a solution that facilitated the ability to communicate and collaborate was key. Updates to projects, projects notes, ability to chat with team members, to chat with managers, the ability to show progress based on assigned and completed tasks – all this would allow the staff at Blu to be much more effective. This also provides management the ability to quickly determine and respond to project needs or to update the client accordingly (a planned feature is to integrate client view, which would give a client the ability to interact with staff and gain visibility of real-time project status).
Ease Of navigation
Key to the development of this web based application was the need to ensure functionality was intuitive and streamlined. The expectation is that staff would not need to spend excess amount of time learning how to use it, rather the application would be an extension of themselves and aid them in better being able to perform their duties.
Project Management
End-to-end management of all project details was a critical component when designing this application. The ability for managers to quickly determine project status, the need for technicians to have a clear understanding of their tasks and responsibilities. Reporting, Invoicing, cost analysis, forecasting all base components of the application.
VAST delivers
The modular design of VAST allows for a level of micro service based flexibility that results in the ability to deliver exactly what Blu required.
The Solution
A web based Azure cloud hosted containerized application that exceeded all requirements.
- Progressive Web App (PWA) for mobile
- Chat module for collaboration
- Project management module
- Time tracking module for resource management
- Containerization for elasticity
- Role Based Access Control (RBAC) for security
- Web App for device agnostic functionality
- Kubernetes for orchestration and scalability
- many more…
for additional details on our modular design of VAST, visit blu commercial cleanings website. For information on how we can help you with your business needs contact us